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Kathryn M.

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1 Review by Kathryn

U.S. Bank

  • U.S. Bank

1/28/23

Customer service stinks. Branch manager totally ineffective conveying information to the credit card division. Regional manager Mary Forest does not acknowledge or return phone calls. Dexter, Missouri branch manager would not give me access to safe deposit box so I had to do a 20-hour round trip a week later to gain access to MY OWN BOX by appointment. Bank ANYWHERE else.

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