I received my jacket today and it is a perfectly fine jacket, but it was made up to an inch smaller than the size chart and unwearable. I am a professional tailor and certainly understand how to measure myself and adjust for wearing ease, but the armhole on this jacket is so tight I can't get it on. The shoulder and chest are also 1 1/2" smaller than advertised.
If you are brave enough to still try buying from them, maybe go with the completely custom measurements option? The only positive reviews I've seen are from people going that route. It was foolish of me to go with a "ready set" size, even though I bought a size larger than I usually wear.