Ordered the support panties from Mall Everest and waited a month and a half before they arrived. When they finally came the package was postmarked from China. The support panties label was written in Chinese so I could not even tell if I received the right size or what the washing instructions were. Well needless to say they were so small and had no support. Contacted customer support but they never contacted me back. The panties do not come with the shield in them and because of that I read in the FAQ on their website that they are not returnable. This information was not stated before I ordered in the product info otherwise I would not have ordered. Dont waste your time or money. Poor products and poor customer service.