After placing an order with this company, I did not receive a confirmation or any shipping information. When the item never arrived, I checked my credit card and discovered that I was charged in full for the item. When I contacted the company, at first they could not even locate my order. Once found, it was communicated to me that it had shipped to an address from over 10 years ago. They stated that I had entered that information, which I absolutely did not do. I always triple check my information before confirming on line orders to ensure it is accurate. The company refused to reverse the charges or reship the item to the correct address. Lost my business for sure...