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I bought a particular brand of pants but I received a different brand. Contacted the seller with several messages but no response at all. The seller's name is Emily Zeh. Then I tried customer service. They were absolutely no help at all. Refused to give a refund even with pictures showing they didn't ship what I ordered. This site has the worst customer service I have ever dealt with. I'm about to dispute my purchase through PayPal.
Kathy M.'s review of Mercari earned 5 Very Helpful votes
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I am appalled. I should've looked at customer service reviews before I put my order in so many...
