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Love the pattern but the sizing is all wrong picture was better than the product
Like the clothes and price but sizing is all wrong
It was a pretty picture
I ordered a blouse in jan and its march, I have yet to receive the item I ordered. After many complaints, I was told since I use the free shipping there is no way to trace the order and I would have to wait a little longer. I mentioned that I would like a refund and they would not respond back. This business needs to be shut down. They are deceiving many people and taking our money with out any products delivered. I do hope no one ever orders from this company.
Kathy N.'s review of DressLily earned 10 Very Helpful votes
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Dear Kathy N.,
Thank you for your valuable feedback.
We have reached out to this customer to personally apologize for what happened.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com