I ordered online, and received confirmation of the order saying due to COVID-19 there were some delays so would be 5-8 days and I would hear from Australia Post with confirmation of delivery. After 2 weeks not hearing anything, I tried calling the number listed online, but it is automated response saying email us. I emailed and had an automated response saying "COVID delays, we will get back to you". Nothing. Tried again a week later. Still nothing. I'm guessing I have lost my money... based on the reviews I am now reading there is no way I would buy from these guys.