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Sadly, they did not charge the full amount for an order. The card was lost (teenager error) and by the time they figured it out it was holiday full—tilt. I gave them a different payment by phone…. And they continue to charge the old card… up To 12+ times a day. I have contacted them multiple times a day with images of the charges…. No response. Charging card is on auto pilot… they appear to have no control within their billing department.
Customer service: POOR
Tip for consumers:
Beware
Products used:
Holiday wreaths
Katie L.'s review of Serena & Lily earned 3 Very Helpful votes
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