This is the second day staying at the IHG in Orlando and they didn't have any milk. How do you eat cereal with no milk? Or have coffee? Staff informed me that the manager Mr James Valle was suppose to "get the shipment" for today. Shipment comes in from their distributor not the manager, they just order it! Obviously, he didn't order enough for hotel guests. I sent him an email this morning and waiting to hear and I'm certain nothing will be done.