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Purchased a refrigerated pizza prep table for my business. Shortly after placing the table in service, rust began showing up on the appliance. Appliance was only cleaned with mild soap and water (no harsh chemicals). The product is advertised as 304 stainless steel; however, 304 stainless is pretty much impervious to rust. When I contacted the warranty department for Webstaurant, I was told that rust is not a warranty issue and there was nothing they could or would do for me. DO NOT buy anything from this company. Spend a bit more and get a USA made quality appliance that is made with true 304 stainless!
Tip for consumers:
Should have taken more time to review the rating prior to purchasing this product
Products used:
Refrigerated pizza prep table
Brad H.'s review of WebstaurantStore earned a Very Helpful vote
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I tried to contact Customer Service after I ordered and was NEVER able to get ahold of anyone....
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Thank you for your review Brad and I am sorry to hear about the issues you are experiencing with your unit! If you would like to message me the order details; order number or the email address associated with the order I would be happy to look further into this for you! I look forward to hearing back from you!