Have t recieved sweater yet.

I was so disappointed with my purchase I lost a red Japanese maple to a disease that went through our neighborhood I replaced it with this one with this tree I purchased from you. The trunk was a L shape.at the bottom. So bad it couldn't be planted straight.I'm an elderly person and my nephew was here to plant it. He went ahead and planted it and said. He did everything right but he doubt it would live. I won't order a plant online again. It. Hurts me to give bad reviews to anyone.