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I purchased a $5 geofence frame for a huge party, and they sent me emails that it was going to be working, and then another one the day of the party that it was in force. No one could get it to work. There were 40 of us in costumes having a great time, and not one of us could get it to come up on the Shapchat app. NO CUSTOMER SERVICE. I tried 4 different avenues to contact them to get my money back since Feb. 10 and NO ONE HAS RESPONDED. The phone customer service is an announcement to go to their useless website and read the FAQ page. RIP OFF!
Kay G.'s review of Snapchat earned a Very Helpful vote
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