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Kay S.

1
Level 1 Contributor

Contributor Level

Total Points
377

4 Reviews by Kay

  • AliExpress

8/14/20

I have purchased a couple of custom made dresses, a few years ago and they were great. Recently, every order that I have made was not good. I ordered 2 dresses from 2 different sellers. One dress was 'red' and arrived orange. The dress part was sewn into the waistband. The other dress was dress was not sewn correctly. Neither dress was usable. My last 2 orders this month were thread. The first order was supposed to be 5 cones of multi-colored thread. The package contained 4 multi-colored cones and one yellow cone. The label on the cone is not even the same. How does that happen? The second order of thread was supposed to be 40/2 thread, which is a thicker serger thread than the 'Joann' thread. It is not the better quality thread, it is not even as thick or durable as the cheaper serger thread. Buyer Beware!

  • DirectGardening

6/18/18

This company has horrible service. The website does not link to the call in customer service, and I could never get the website to complete my order. When I called in and ordered, I had to call over 20 times to finally not get a busy signal. The only reason that I ordered from them is because they had a specialty tree that I could not find elsewhere.

After ordering, they do not provide any billing information to you. You never receive a detailed list of the order with prices charged. I called to get a detailed order and they said that they do not send them.

One of my items was missing. When I called to get the item, I was told that I had to send in the original shipping label via snail mail and indicate what item was missing. The problem is, you have to have the original shipping label to use if any of the plants die withing the designated 1 year period.

Just don't order from them. I am sure there are gardening sites that have some customer service

Tip for consumers:
I was never able to get the site to check out, so I had to call over 20 times to finally place the order. If you call, have the cart in front of you, and take a screen shot, as they do not provide any sort of receipt or order confirmation. What kind of company does that????

Service
Value
Shipping
Quality
  • Owners.com

10/23/15

Don't use them.

We paid our money, but could not find our MLS listing. When we contacted them, their email stated:...
I have never known any MLS to allow members of the public to search the MLS agents belong to. I am thinking perhaps we are looking at two different sites...
We never were able to see our listing on an MLS site by searching, but they sent us an MLS number and link that enabled us to see pictures of our home.

We did not receive even one call as a result of purchasing their service, but received over 50 calls from our FSBO listing.

They are fraud. Don't use them.

  • NoMoreRack

11/11/11

I ordered something 3 weeks ago. Have not seen it. The tracking number that I finally got from them indicates it has never been sent. They tell me I have to wait 3 weeks from the ship day in order to get a refund, but I pointed out there IS NO SHIP DAY. They came back and said oh. Then wait 3 weeks and check back with us.

I am not sure these guys are legitimate. Good thing I experimented with a very cheap item.

Kay Has Earned 7 Votes

Kay S.'s review of Owners.com earned a Fraud Buster vote

Kay S.'s review of Owners.com earned 6 Very Helpful votes

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