This company has horrible service. The website does not link to the call in customer service, and I could never get the website to complete my order. When I called in and ordered, I had to call over 20 times to finally not get a busy signal. The only reason that I ordered from them is because they had a specialty tree that I could not find elsewhere.
After ordering, they do not provide any billing information to you. You never receive a detailed list of the order with prices charged. I called to get a detailed order and they said that they do not send them.
One of my items was missing. When I called to get the item, I was told that I had to send in the original shipping label via snail mail and indicate what item was missing. The problem is, you have to have the original shipping label to use if any of the plants die withing the designated 1 year period.
Just don't order from them. I am sure there are gardening sites that have some customer service