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Order guaranteed by 12/22/23 and as of 12/28/23 package has not shipped. Customer service verified package still at the warehouse but refused to cancel order because it had been packaged. They want me to return and be charged a fee because the merchandise is not damaged. I requested corporate information and I was referred to supervisor with an estimated call back do two days. SAVE YOUR TIME AND MONEY.
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Never received order
Karen B.'s review of eBags earned 2 Very Helpful votes
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