Kelly B.

I've never encountered such a disappointing customer service experience. Our request to change our artwork has been pending for eight months now, with no resolution in sight. Each time I attempt to contact them, I'm met with silence; phone calls go unanswered, and emails receive no response. The high turnover rate among their staff compounds the problem, as each contact I initially had is no longer available to assist or communicate.

Given the protracted delay in fulfilling our request for new artwork, I've been attempting to cancel our service and secure a refund for the period during which our stand has remained empty, devoid of our advertisements. Unfortunately, it appears that no one within Terraboost is equipped to provide assistance in this matter.

My frustration with Terraboost has reached an all-time high. I simply want our issues to be acknowledged and resolved, so that I can sever ties with this company once and for all.