K C.

Placed my order on December 5th for a personalized back pack for my Grandson for Christmas, website said it would get here before Christmas. When I checked shipping status it states the 27th, so they lied. When I called them they said I should have picked another shipping option instead of the standard 3-7 business days, they were given 20 days to fulfill the order. I got no resolution just got blah, blah, blah, from JP. Their website does not disclose this, it's false advertising, nor does it warn you that you won't get it by Christmas! I could not find a yelp page or no way to place a review on the website, now I know why!