Kekoa B.

This IS the newest and biggest SCAM EVER.
Went to pick up my car at Advantage car rental... ifbyou travel and need to rent a car you know about car agreements and hundred of initials that you do or don't agree with.
Now days there is a new area you need to be aware off... Cities with many tools and express lanes. Advantage Customer service personal can't even Know themselves where it does or doesn't work.
I picked up my car at LAX office and no one bother to advice me about the Southern California tolling process.
The Metro Explresslane is their biggest source of income.
Fox car rental is already being sued over this scam.
Advantage charges on top of the fines an administrative fee of $30 for processing the violations.
What is going on with customer service and caring for the consumer.?
The next issue is that they tell you that if you received any violations while having the rental it will be giving to you at the same time you return the ca.
It took two months before I found out. My credit card was charged. NO NOTICE, nothing to give me time to question these two violations that added to $144.50 charges to my account.
When you call to ask why they give you the round a round sending you all over the place and no one has an answer that makes any sense.
THE FOUNDATION OF NOW DAY COMPANIES IS NO ETHICS AND THE HELL WITH CUSTOMER SERVICE. JUST MAKE SURE THEY HAVE YOUR CREDIT CARD TO CHARGE YOU.
I WILL NEVER RENT FROM ADVANTAGE AGAIN.
ANYONE OUT THERE THAT READS THIS REVIEW BE AWARE OF THE SCAM ASK QUESTIONS... ASK TO SEE WHERE IT IS WRITTEN AND YOU KNOW EXAVTLY THE TOLLING PROCESS IN THE CITY YOU ARE VISITING SO THE GREAT DEAL YOU THOUGHT YOU FOUND DOESNT TURN OUT TO GO FROM $150 TO $350 BECAUSE NOONE BOTHER TO TELL YOU ABOUT EXPRESSLANES AND TOLLING. CHARGES.

I decided to give them another chance thinking after a year of DISSAPOINTING deliveries things could have changed.
NOTHING has changed... I order a beautiful arrangement and after being promised I would get a phone call if a flower or vase needed to be substituted I decided to trust them again.
The first delivery was a pitiful arrangement that my partner could not believe I would chosen. After calling to complain about the atrocious arrangement I get promised another one will be deliver next day and a promise of a call if it could be deliver as the famous pic they display to get you in their scam. The second delivery was another pitiful replacement. Another dissapointment. NEVER AGAIN... It is disrespectful to everyone that wants to send flowers to a love one in happiness, love or sadness and we get NO RESPECT... an special event that turns into a nightmare.