Kellie C.

I placed an order in November for shoes, I placed another order 2 months later for another pair. I paid off my 300 First balance with intent to return the second pair of shoes, it took them forever to send me a shipping label, I had to call back and tell them I have not received a shipping label,. I finally got it sent in I admit that I could have sent it in much sooner but illness and family emergency prevented this from being a priority. I just got a rude call from somebody saying that I owe on 172 but he received the shoes kept cutting me off when I kept asking him about it and why it didn't add up but he insisted that they got the shoes and it moves for late fees and interest. I asked to speak to somebody else I got hung up on. The second guy kept cutting me off, insisted that I didn't get the shoes back, I said I did not appreciate being called a liar because he insisted that the shoes did not get returned, I said why would that guy tell me he had them then he said he didn't say that, the notes only said that I refuse to pay. I laughed and told him I didn't say that. Argument ensued this is the worst company I've ever dealt with. I was told I would only be charged the return item fee once they received it. That's fine I have no problem with that but these two guys were insisting that I did not read the fine print and I have to pay late fees and interest for something I don't even have. Avoid!

I ordered a small pool for the yard and after being ignored and created a dispute the seller sends me a small pack of Chinese face masks,. For 100$. I'm so angered.