Kelly J.

Placed an order, never received a receipt in my email. Wrote and asked about it, told me to check my junk mail, I did, no conformation. Well, long story short, they will not send me a receipt! It was supposed to automatically be sent to me when the order was completed. Wait a while they said, I waited 24 hours, no receipt. Wrote to them and got the same answer, we will not send out a second receipt! I never paid for an item and not gotten the receipt! How do I know that the order was placed at all? They told me they can see that the order was placed, but will not send me a receipt. I don't get it.

Every time we have been to the Lake County Captains ballpark we have had the best time. Everyone there is super nice, and very helpful! The kids get to do all kinds of activities like bounce houses, run the bases after Sunday games, and Skippers Fun Run, a run through the outfield after the 6th inning. On field games and contests. Even fireworks after some games. If you live in the area and want to try a inexpensive very fun day out stop by.

I get tired of going for a survey, answering a bunch of "qualifying questions" getting a "congratulations" message, answering several more questions and then being told that I don't match the profile! I have at times spent 10-15 minutes going through questions after "qualifying" and then being kicked out for not qualifying! When I write to ask why I get to start the survey, finish part of it, then get kicked out~the tell me I will get 10 points for being kicked out. The question is if I do 30-40 or 50 percent of a survey how do I get kicked out? If I got to the last 2 questions and answered one wrong they would boot me and tell me I get 10 points? If there are 50 questions are each one of them "qualifying" questions? And if you answer anyone of them "wrong" your out? Doesn't that skew the survey terribly? Are just looking for a very specific set of answers to suit the needs of the product?

I give this zero stars. Annoying at best, junk now. I suddenly can't send email... why? Don't have any idea, nothing has changed on my computer, I used to be able to send email, now I can't. Huh. And the adds to buy add-ons, for what I thought I paid for when I bought their premium package, They advertise "new" items, and I don't see anything new at all. I think they screw up your account, then tell you they fix it if you pay to "upgrade" again. Just so you can get it to work again. My mom just told me (12/6/15) that she paid for some up-grade and the next day they sent her an email that advertised a better upgrade for lesser money, she called and told them that she would like the better deal, they told her to buy the new upgrade and after that cancel the first one. Some service huh?