I ordered on small bottle of ice machine cleaner, and when I was completing my purchase the shipping did not show up, it just checked me out and then showed shipping of around $17 dollars. I immediately tried to cancel because it said it had to be done within 15 minutes. Every time I pulled up my order number, it said it was still processing and no action could be taken. When I finally reached someone, they said it had been processed and could not be cancelled. This was also on Saturday or Sunday when the order was placed. This company advertises good pricing and then steals from you through shipping costs.
Thank you for your review Kelly, and I am sorry to hear that you were unaware of the shipping costs when you check out! You can find the shipping cost before checking out right on the check out page listed below the sub total of your cart. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com.