I purchased tickets for Jojo siwa for my daughter in 2019 Christmas gift and concert got canceled due to COVID and won't refund the 359.00 I was calling messages left emails and finally get a response in 2021 saying I can't have a refund and has to be used with in 1 year the amount I paid. I don't do concerts this was just a gift for my 5 year old daughter. Worst service ever and out that money now. We have tried emailing phone calls and sending certified letters to the place along with Jojo and no one will respond back.