Kelly O.

I called for assistance at my home with a flat tire on Monday Jan 15th at 4pm. They told me I would have help by 11pm that evening. As of Wednesday the 17th at noon they still have not come despite at least a dozen calls asking and pleading for an ETA. It is cold where I live and they keep telling me that they have a back log of other calls to get thru before they can get to me. I've been waiting almost 48 hours! I finally called my personal insurance company and they got a service technician to my home within 90 minutes. Funny that my personal insurance company road side service didn't have a backlog of other people and got to me so quickly?!?!