kellyt704

Kelly T.

Yorkshire

Contributor Level

Total Points
82

1 Review by Kelly

10/4/21

We have had a terrible experience with Major Mobiles. Our iPad although cheap stopped working, just would not charge or switch on. We tried to claim from the warranty as advertised on their website. We could not get anywhere with them just ignored us when we refused their offer of a pittance one of payment of £30. No offer of replacement or repair.

We tried to take them to court as we are rightfully entitled to claim under the warranty, to find they are trading illegally. They make it impossible to find their trading address to send a claim to, and have not updated their details with companies house - who are trying to now strike them off for failing to submit their accounts.

Most of the reviews are made soon after purchase, but many more buyers are experiencing this same issue finding they cannot claim from the warranty and items being faulty.

If you want a cheaper iPad and are willing to replace in 12 months time then you'll be fine. If you expect a bit more including a reply from an email then go direct to Apple. Don't be fooled by the reviews and buy direct don't be ripped off like we were.

Tip for consumers:
Stay clear and buy direct from Apple

Products used:
Apple Ipad

Service
Value
Shipping
Returns
Quality

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