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Amazing Customer Service! I ordered some trekking poles as gifts, and one of them arrived without a cap that goes on the tip of the pole. I emailed customer service, and they responded very quickly, stating they did not have spare parts but would look on the internet to find it, buy it, and ship it to me! I have never had customer service that was a 1) a real human, 2) kind, & 3) willing! I am amazed. Thank you so much!
Tip for consumers:
Don't hesitate to contact customer service. There is a real person who answers!
Kelly W.'s review of ZOZI earned 2 Very Helpful votes
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