I have ordered from Panda Hall several times on my own and with a coworker on her account. I am making key fob chains with charms for a Carnival throw. All of the products ordered have met or exceeded my expectations and the prices are great! Customer service has also done a great job with quick response to my request to change the shipping address after I clicked on the wrong address! And my shipment arrived very quickly and correct! Will definitely order from them again!