We purchased a router system for our home. Comcast came out to help us and they were unable to connect our system and said it was a faulty router. When we called Netgear they insisted it wasn't their product, but were also unable to connect to the internet. When we asked for a refund, they said they couldn't refund the system and told us we had to actually pay more to exchange for a non-faulty system. They sent multiple faulty links, had many hang ups, and were overall not helpful in resolving this situation. I don't recommend any of their products.