Kelsie S.

I have ordered 2 sets of zipper pajama onsies for my son. The first set we liked a lot so I ordered another set only to find that they were not made of the same material and overall not the same item. I have been emailing with their customer service for a week. She first tried to get to take a tape measurer and measure the pajamas, she asked me to send photos of them, and now she says I can return them but I would have to pay the shipping, restocking, etc. I will never ever buy anything from this company again. Going back and forth with customer service for a week over baby pajamas is ridiculous. They think if they do that, you'll just drop it and move on. If she had started with allowing me to return no questions asked or by applying a credit to the item I thought I was getting, it would have been a totally different outcome.