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Kelvin S.

Fort Myers, United States

Contributor Level

Total Points
80

1 Review by Kelvin

  • Sam's Club

2/26/24

Just went to Sam's on 41 in fort myers and I purchased a couple of things. After I hit total, the item that I pick up did not show the discount. I call the girl over that was assisting the self checkout. She told me that the item properly expire and they did not remove the sign. I asked her can you honor the price. She responded by saying she is not a manager. She is only an hourly associate. She then continued to say she does not care and I can call corporate. I was blow out of my mind. A person in customer service does not need to be there if that their attitude. Things are very expensive and as a customer you shop and hoping for a discount that helps. A person does not deserve that kind of treatment especially when that what you advertise. Terrrrrible

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