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Kena R.

Belgium

Contributor Level

Total Points
80

1 Review by Kena

  • The Outnet

12/1/23

Think twice before purchasing. Shipping information not updated correctly. Purchased slippers and updated shipping service horrible. Customer Service lacked correct info as well. Customer Service inadequate assistance and form letter responses. Customer service as they could not provide correct shipping information and length of delivery time issues request to cancel order as it was still not out to courier. Days later received notice slippers being delivered and then right after noice of cancellation. Advised cancelled and 10days for return of funds. Outrageous. No conversation and no communication. Horrible. No slippers and return of my money 10days later. My money not returned fairly and timely. Although much preferred the slippers as i am now without slippers and with out money

Products used:
None. Horrible service

Service
Value
Shipping
Returns
Quality

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