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Everything I have bought from this company is very cheap quality garbage and doesn't even fit I bought 3 shirts from them and the buttons were even on the wrong side and the 4 leather belts I received were supposed the be real leather but are not and they are very thin and were measured wrong which made the 8 inches shorter then they should have been. I also have heard that it is almost impossible to return things and get a refund and it takes forever to get the refund if they agree to send you one and all their product pictures on their site are photoshopped to look much better than they really are. Delivery is also very long because even though the tracking says it's being shipped somewhere in the U.S. it's not it's being shipped from China. It took me a while to learn my lesson but I have and will never order from any of these Chinese internet companies again I'd rather pay more and get quality products sold here in My USA.
Products used:
Shirts and belts
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A bit of an unreal situation. 1 week of chats with customer service to warn them that the...
Hello, thank you for shopping on Temu (tee-moo)! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. Best wishes, Temu team