Kenneth D.

I was a transporter working on the Shiply platform,our company was never verified in terms of having insurance for the goods we carried and we were never asked for a copy of our certificate.We were suspended from the shiply platform for bringing up the subject of the Shiply deposit (in other words commission) as its an big no no for transporters to mention the commission to customers they try to pass it off as a deposit,to be honest its the worst kept secret in online logistics.However as we were quoting a price of lets say £300 the customer was actually seeing a figure of £400 so after explaining
Why we were suspended.
In relation to customer care,well...there is none whatsoever.The so called customer care is a cloudbased computer mailing system called Freshdesk (thats why many replies look and read the same) forget the helpline number its always off the hook.All Shiply are after is the commission and nothing more if your goods go missing then tough thats for you to sort out not Shiply.

Their main UK office is listed as 207 Regent st central London 3rd floor,dont believe a word of it,its just a forwarding address for mail shared by nearly 4000 other companies it allows them to put this address on their website and business cards,however as for a actual office well,there isnt one.Down below is a phot of the directors info freely available on the gov.uk Website.Shiply USA however is listed as dissolved.Customers beware do not use this site it is a scam and they should not be trusted take my advice it could and will save you time and money.