Kenneth G.

First of all, I ordered a pair of "custom made" shoes from Hockerty.com and it stated that it would take about 2 weeks for them to be "made". About a week later, I get this pair of shoes that were CLEARLY used! I thought it was very odd, that they could - make a pair of shoes so quickly and then ship them internationally! They were literally off the shelf, USED shoes. They had scratches on the leather, the heel had a crack in it and there were wrinkles in the leather because of the poor quality in joining the shoe to the heel. I reached out to customer service which was absolutely terrible. They kept claiming that the shoes were custom made, but in fact they weren't even what I ordered. I ordered a wide shoe and what showed up was a narrow or standard width at best. I am currently disputing to try and get a refund based on the fact that these shoes were used to begin with (have photos to back it up) and they were absolutely terrible quality! Even the name on the inside of the shoe was a complete knockoff! Do yourself a favor and steer clear of this company.