I signed up to test out fax services from Australia to the US and unfortunately found the user experience to be very lacking. I then on the same day attempted to cancel and understood I had done so. So two months later I am still getting a monthly charge and the required log-in screens to cancel don't work. I have lodged a dispute with the bank of the credit card I used, and will have to do it again. No customer service feedback -- resulting in a very frustrating experience. Avoid this service at all costs!