I ordered about 7 items 5 weeks ago, $330.55. Numerous calls have resulted in nothing. Every call is a different excuse, but the bottom line is they will neither ship nor credit back my card. I am now disputing the charge with the bank who issued the card. I am on an extended hold with Peterman now, waiting for a supervisor. I expect no one will even answer, and just wish I had checked them out here before I bought.