Kerrie N.

I have had 3 billing issues with bigfish. They send my invoice for 6.99 in AUD dollars. They take out the American amount. I have tried endlessly to have this rectified. All falling on deaf ears. My membership runs out in 2 weeks I think I will cancel my membership. I have sent them 7 emails in 3 weeks with no response. I have updated my account to say AUD but it keeps taking out the wrong amount every time. I have asked for someone to contact me and give me the instructions in case there is something I am missing. I am sick of the silence. Please don't use them They owe me over $20 and won't accept responsibility. SO, I shall go elsewhere. One consultant said they didn't care. I wish there was a game site in Australia that has the same games.