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Terrible. I need to return 4 items because the quality was poor and the shipping costs more than the dresses. You have to return to China... they won't pay or refund. So upset.
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Dear Kerry, Thanks for taking your time and leaving us a review. We are sorry to bring you an unpleasant shopping experience. We can help you with exchange or return if your order is within 30 days upon receipt. But you need to pay for the shipping fee on your own cost if there is no quality issue. This is clearly stated in our return policy. We are sorry you are charged so much for the return shipping fee. But according to our experience, that it is not the normal case. Maybe you can choose another shipping company and a cost effective shipping method. Feel free to contact us by sending email to sales@metisu.com, we are happy to assist you in this issue. King regards.