Keti B.
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Keti B.
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March 15, 2025
Updated review
Today I received an email "Ashford Delivery Confirmation - Response Required (Order ID: w00********35)"
The message says that Ashford is tracking my order that was placed on February 23,2025 (Hugo Boss Men's Watch 15***32).
Is this some kind of joke? I tried to buy this watch twice, but for reasons unknown to me, both orders were cancelled. And the customer service ignored my messages. So I never received my order.
This is the worst experience I have ever had ordering from an online store. Ashford discriminates against customers for reasons unknown. I will never use this store again, as there are other online platforms where the buyer is treated with dignity and respect.
Date of experience: February 23, 2025
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1 Comment
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This is my first purchase
March 5, 2025
Verified site experience
Previous review
This is my first purchase. I hope for a pleasant purchsame. Thank you
Date of experience: February 23, 2025
Hi,
To protect our customers and prevent internet fraud, all payments go through a third-party payment verification process. We apologize for any inconvenience this may have caused with your order and appreciate your understanding.
Best regards,