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World Market sold us a rug and it arrived smeared with grease. We have tried to return the rug but its shipping company, Pilot Freight Services, does not respond to our repeated calls. It is impossible to get Pilot to answer the phone or return a call. World says we are responsible for the cost of the rug even if Pilot fails to pick it up. We regret ever having made this purchase. If you are reading this, buyer beware.
Kevin B.'s review of World Market earned a Very Helpful vote
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Right in the door we knew how much time should be the focus of the customer. Not buying stuff....
I have only purchased items from World Market on line twice and both times has been a problem. As...
