Kevin K.

What a horrible company and horrible experience. My voucher was good for $32. That paid amount was NOT expired. However, the restaurant went out of business. Many of the restaurants that use Living Social are likely barely in business... or they wouldn't need to use Living Social.

You cannot email, so be prepared to call. However, their call center is only open during normal east coast business hours and the hold time is 40 mins (although they will tell you 20 mins, which will really infuriate you when it's twice that). So be ready to use your entire lunch break to call them.

Then I talk to someone who acted like she was annoyed that she had to take calls. She was not helpful and acted like I was a pain in her butt the entire time. She would not put on a supervisor or manager, because she said they don't get on phones.

This crappy, barely surviving, piece of crap company likely hires people for so little and works them so hard, that they get the most unskilled and then unhappy employees there are. Walmart has nicer employees.

I am taking them to small claims court. I suggest everyone does this with every big business that screws with them. I took Verizon to small claims court. It took a bit of my time. But they had to fly someone from their legal dept from California to Denver twice, and pay for her hotel and food. And then I won half the case and got $850 and terminated my contract early with no penalty. And it cost them far more than it cost me in terms of time to go through the process.

When it's the principle of the thing... do it.