Kevin L.

Hello everyone well like I said on 06/01/20 I went online to www.saferwholesales.com and I made a $969.76 purchase for a model VIP 49CC GAS SCOOTER after a week I was given a call by someone at safer whole sales telling me that the VIP scooter is actually out of stock and will not be back in stock soon that they have a boom pyt scooter to give me if I agree to it so I did after another 2 weeks of waiting I called back got the run around and was even hung up on several of times repeatedly, I also was placed on hold for long periods of time like 45 minutes long I would just hang up finally I got through and asked to speak with management! A nice guy picks up takes my call he then informs me Mr Lopez I am personally taking care of your order thanks for being patient the problem is the front fender was cracked on the boom pyt model we were going to send you so I was then offered to choices a full refund or a later ship date of July 3rd 2020 for the boom pyt scooter he says to me a bran new shipment will be in and I and a couple others who have been waiting patiently and who has ordered in June will be the first ones to be shipped off no later than July 3rd 2020 so I picked a new color of choice scooter and today is 07/07/2020 I'm still waiting on shipping details and tracking confirmation? I am trying to be patient but my patience is really running slim I hope to hear from safer whole sales informing me of the status of my purchase any day now from what I was told by Bob the manager is that by July 3rd 2020 my scooter will be shipped off to me that they will then forward all new information with ship date and tracking over to me being that we just had 4th of July weekend I'm thinking it can be tomorrow when I finally hear something from these guys my gut feeling tells me I'll be getting my scooter this month some time soon? I will definitely be upset if I don't! I'll post my final last review on this when I receive my scooter if I do? Guys don't get me wrong if I receive my scooter this month and had to wait almost 2 months I'm gonna give them a good RATEING out of five BECUASE calling in trying to find out the status of my order is hell with the customer service guys but as far as the price and items and shipping goes I understand things happen but if I don't receive my scooter by the end of July giving them 60 days in total I will then give a poor RATEING and a bad review all the way around I'm not gonna be all upset for having to wait up until 60 days though because we are in the crisis of COVID-19 alot of people including myself are purchasing mopeds scooters and bikes orders get backed up and things do happen that causes delays so come when I receive my order this month you will hear back from me with another unboxing review if I don't receive it by the end of the month then you'll still hear back one last time from me with a bad RATEING review? But until then guys I'm just waiting trying to keep it positive!

I've been waiting patiently since 06/01/2020 for my scooter it is now 07/06/2020 I'm not sure if it's been shipped off yet yeah I've been told that it will be shipped out on July 3rd 2020 but I've tried calling in again for confirmation I've been hung up on repeatedly over and over I called back a day later asked to talk with a manager was placed on hold for 45 minutes so I hung up to call back same guy answers I asked to talk with the manager again this time in 4 minutes Bob picks up the manager nice guy if only I can always get him on the phone things would be better off I would not be sitting in the dark today wondering when and if I'll ever get my scooter BECUASE calling the main number with these other employees who pick up has been one heck of a terrible experience I paid near $1,000 dollars for a grand total of a 49 cc boom pyt scooter it's been 1 month and 6 days I've not yet been notified with any details other than I purchased a scooter on June 1st 2020 no ship date or tracking yet when I call in to ask questions I get the run around if I'm lucky other then this I'm placed on hold for a very long time that I. Forced to hang up or I'm hung up on over and over again that I get tired of calling back