I ordered a wiper motor for a '78 Dodge van. When it arrived it didn't work. When I contacted them I was told they do not offer exchanges. I needed to return the part and re-order another. Then I found out that I had to pay return shipping, which is nearly the cost of the part. I had ordered another motor: when it arrived, it didn't work either. I will not be dealing with them again. This cost me money I cannot well afford, and wasted so much time.