Kevin M.

Took too long to consolidate. I've got "fresh" items that have been sitting an extra 2 days since I started this shipment.
Also, you folks NEED to clean up how you deal with Walmart (and possibly other local vendors who deliver to you). Although it's great that local stores - Walmart in this case - can deliver to you, how it's handled is problematic.
Maybe add some kind of "premiium" or "express" consolidation service for an additional cost.
I REALLY prefer DHL, but they weren't an option this time for some reason. I've even paid more for them in the past. What's up with DHL?
I've used you guys a lot when I lived in the UAE & will need a service like this now that I live in the UK. I'll do it again, but if it's as messy as this time, next time, I may go back to MyUS who I used before I found you.

Used them 4 times now to ship my favorite goodies from the U.S. to the U. A. E. Love 'em!

It took 20 days to get my order from the U.S. to the U. A. E. It was groceries from an online supplier in VA. Some stuff was moldy already, not surprisingly. They work on a "business days" basis, but we live in a "calendar days" world IMHO. Because Thanksgiving happened to get in the way I was TOLD I knew what their POLICY was when I complained. Last time, shipping from the supplier via MyUS, it took 9 days from order to delivery. I won't use them again.