I ordered the Origami Hawk and it came within a week, much faster than I thought. The bike came with little assembly, just had to put in the seat and unfold it which was easy to do. The bike rides really smooth, and is very comfortable to ride. It folds and unfolds easily and feels secure when everything is locked in place. I've sent a few questions through the message portal and received a helpful response immediately, and if I sent the message late at night, I received a message first thing in the morning.