Kevin T.

I ordered prescription eyeglasses from SmartBuyGlasses.com thinking I was saving money. However, you get what you pay for. I've had multiple issues during the order/return process. First, the item that was "in stock" took over 35 days to arrive. Second, the glasses arrived with a loose hinge, scratches on the frame, and glue spots left around the frame. Finally, when I tried to return the items, they don't give clear return instructions with customer service providing a different address that what you get when you enter the RMA# at USPS. So, it feels like even if you have an issue, they will make it very difficult to return/fix the problem. Stay away!