They added no value to my business. Everyone is sweet talking with empty shell in the back-end. I am a software programmer. Have worked at it for sixteen years. There is no artificial intelligence behind it. I can get the same reviews from my past clients. The campaign manager is all controlled by them. Even the editor does not work. I cannot automate an email campaign. Everything is geared for reviews. I feel my clients will be beaten up to get reviews. When I asked to cancel, they said I would have to pay $1350 as cancellation fee. Terrible company - STAY AWAY.