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Key P.

Louisiana, United States

Contributor Level

Total Points
83

1 Review by Key

  • Masseys

8/1/23

I've been a member of Massey for the past 3 years. I've never missed a payment and payments have all been on time! This month I forgot to pay the month of June. Masseys called me 3 times repeatedly. I didn't answer. The next day Masseys called again excessively. The representative was rude and asked when can I make a payment? I told her I didn't realize I missed a payment. I asked her, ma'am why are you calling my phone a ridiculous amount of time for a missed payment? When I have never missed a payment in the past? She rudely asked again when will you pay? Now the total balance was only $41 dollars. I told her I'll pay this evening. At this point I don't want anything to do with the company. I told her remove my phone number and I will not order again. Please do not bother with Masseys. Quality of shoes and clothing is not good and overpriced! You can get a better deal ordering from Amazon and just use Affirm/Klarna if you want a payment plan. Masseys is TRASH

Tip for consumers:
Awful, stay away!!

Products used:
Shoes and Clothes

Service
Value
Shipping
Returns
Quality

Key Has Earned 3 Votes

Key P.'s review of Masseys earned 3 Very Helpful votes

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