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Khojo P.

Saks Off Fifth online

Contributor Level

Total Points
80

1 Review by Khojo

  • Saks Off 5th

2/1/24

I have placed 4 orders with this dump in the last 30 days. I only received 1. When I contacted customer service, I was told the only thing that they can do is put in a claim, which takes 7-10 days. After a long wait, I was told that my claim was denied. So not only did I not get my items, they kept my money.

STAY AWAY. They have the worst customer service I have ever experienced, even considering Comcast. The customer service here is plain horrible and their management/policies are plain disgusting.

I contacted the Better Business Bureau and my ATTORNEY GENERAL, after reading other reviews.

Tip for consumers:
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED, NO EXAGGERATION THAT'S LITERAL!!!

Products used:
Clothes

Service
Value
Shipping
Returns
Quality

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