Khulan K.

My biggest mistake!

I ordered some stuffs to try from Hennasooq but ended up with disappointment.
1. Their shipping is super slow. It almost took more than 3 weeks and when I emailed them about it they said it is mentioned on the website which wasn't there before I make my order! I always check and make sure the shipping date before I make any purchases and I did the same thing when I order the stuffs.
2. Since their service was slow I didn't want to try their product and want to send it back. They told me to give it back to the post office not even explaining about the returning label. They were suppose to give me the returning label but didn't and the post office ASKED ME TO PAY FOR THE SHIPPING! I spend almost $90 for their product to try them since I have been using organic hair products from Calia Natural and want to try some other brand but it didn't work out well.
I hope my review will help for others and if you want to use organic products, I will definitely recommend Calia Nature instead of Hennasooq. Their products are super good and delivery is super fast and have a fantastic customer service!