I ordered a Cure Whip cosplay from them 6 months in advance for a con I was going to. When I got the costume, the quality was bad and everything was falling apart. Also, some items were missing from the costume and I tried emailing them 3 times about it. They always say that it is almost done and will be shipped soon. It's been almost 6 months later and I still don't have it or have any update about it. And I couldn't wear it at the con I was going to because it was so dysfunctional and too much stuff was missing from it. Will never order from them again.