I booked a hotel a few months ago with Living Social and something came up I had to change the date. First I called the Hotel and they said they could not touch the reservation. That in itself is crazy. The hotel I was going to stay at could not adjust my reservation to another night because I booked through Living Social. So I called Living Social and waited exactly 30 minutes on hold until I got someone on the phone. I asked what my options were if I could get a refund or change my date. I actually needed to nights on another date. They said I could NOT get a refund and I could NOT change the date. I lost $148.83. EXTREMELY UNHAPPY WITH THIS OUTCOME AND WILL NEVER USE LIVING SOCIAL AGAIN..